Claims
Expert Support When You Need to Make a Claim
The true value of your insurance is measured at the time of a loss. Atlantic Insurance Brokers is here to act as your advocate, ensuring your claim is handled fairly and efficiently.
What to Do in the Event of a Loss
If you have just experienced an accident or property damage, stay calm and follow these essential steps to protect your interests:
Ensure Safety First
If there are injuries or immediate danger (fire, gas leak), call 911 immediately.
Mitigate Further Damage
If it is safe to do so, take reasonable steps to prevent further damage (e.g., turning off the main water valve during a burst pipe).
Document Everything
Take photos or video of the damage and the scene. Do not dispose of any damaged items until an insurance adjuster has inspected them.
Exchange Information
For auto accidents, gather the names, contact info, and insurance details of all parties involved and any witnesses.
Report the Claim
Contact us to start the claim or reach out to your insurance carrier's direct line for after-hours assistance.
After-Hours Claims Reporting
If our office is closed and you need to report an emergency claim immediately, you can contact your insurance provider’s direct claims line. These carriers provide support to get the process started before our team follows up with you.
Anderson McTague
1-877-318-5117
Premiere Marine
1-800-235-8784
Echelon
1-866-252-2854
Intact
1-866-464-2424
Hagerty
1-888-348-9369
Wawanesa
1-844-929-2637
Aviva and Elite
1-866-692-8482
Why Report Your Claim Through Your Broker?
While carriers handle the initial intake, having Atlantic Insurance Brokers involved ensures you have an expert in your corner. We are available during business hours to provide:
Professional Advocacy
We represent your interests, not the insurance company's.
Coverage Consultation
We help you understand how a claim may impact your future premiums and guide you on the best path forward.
Claims Monitoring
We stay updated on your claim’s progress to ensure you receive a fair and timely settlement.
Local Community Resources (Pictou County)
In an emergency, insurance is only one part of the solution. Here are helpful resources for our neighbors in Northern Nova Scotia:
NS Power Outage Map
https://outagemap.nspower.ca/
RCMP
(902) 755-4141
Nova Scotia 511
Dial 511
Have a Question About Your Policy?
If you have questions about a potential claim or need to update your coverage to prevent future losses, our local team in New Glasgow is here to help.